Fam Living

fäm Living is the hospitality and property management arm associated with the wider fäm real estate group. Founded in 2009, the business operates across both short-term and long-term rentals in Dubai. Our research identified approximately 80 Airbnb units, an Airbnb rating of around 4.37 and a Google rating of approximately 4.7/5 based on more than 1,100 reviews.

The management fee recorded during our review was approximately 15%, lower than the 20% rate previously associated with the service. No significant fee difference by property size was identified.

The agreement includes a relatively long effective exit period. Owners were reported to be unable to terminate during the first three months and then required to provide a further three months’ notice. If insufficient notice is given, an early termination fee of around AED 3,000 may apply.

Property repairs remain the owner’s responsibility. Owner stays of approximately 30 days are normally permitted, with longer periods potentially negotiable. One favourable point identified in our research was the treatment of guest refunds: these were reported as being covered by the company rather than passed directly to the owner.

Referral fees recorded at the time varied substantially by property size, from around AED 1,500 for a studio to approximately AED 7,000 for a three-bedroom property.